Terms of Service

Last updated: February 7, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Libromi LLC ("Company," "we," "us," or "our"), operating as OpenLuno, including our website, platform, APIs, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

Libromi LLC is registered and based in Dubai, United Arab Emirates. If you do not agree to these Terms, you may not access or use the Services.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Services. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Account Registration

  • You must provide accurate and complete information when creating an account and keep your account information up to date.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You must notify us immediately at hello@openluno.com if you suspect unauthorized access to your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.

3. Use of the Services

Permitted use

You may use the Services to build, deploy, and manage AI agents for lawful business and personal purposes in accordance with these Terms and all applicable laws.

Prohibited use

You agree not to:

  • Use the Services for any illegal, harmful, or fraudulent activity
  • Transmit malware, viruses, or other harmful code through the platform
  • Attempt to gain unauthorized access to the Services, other accounts, or our infrastructure
  • Reverse-engineer, decompile, or disassemble any part of the Services
  • Use the Services to generate content that is defamatory, obscene, or violates the rights of others
  • Resell, sublicense, or redistribute the Services without our prior written consent
  • Circumvent any usage limits, rate limits, or security measures implemented in the Services
  • Use the Services in a manner that could impair, overburden, or damage our infrastructure

4. Subscriptions and Payments

  • Plans: The Services are offered under Free, Pro, and Enterprise plans. Features and limits vary by plan as described on our pricing page.
  • Billing: Pro subscriptions are billed monthly or annually in advance. All fees are non-refundable except as required by applicable law.
  • Payment processing: Payments are processed by Stripe. By subscribing, you agree to Stripe's terms of service.
  • Price changes: We may change our pricing with at least 30 days' notice. Continued use after the effective date constitutes acceptance of the new pricing.
  • Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period.

5. Your Content

  • Ownership: You retain all rights to the content you create, upload, or configure on the platform, including agent configurations, system prompts, and data ("Your Content").
  • License to us: You grant us a limited, non-exclusive license to use, process, and store Your Content solely to provide and improve the Services.
  • Responsibility: You are solely responsible for Your Content and ensuring it complies with applicable laws. We do not monitor or endorse Your Content.
  • Data portability: You may export Your Content at any time using our export tools or API.

6. Third-Party Services

The Services integrate with third-party providers, including LLM providers (OpenAI, Anthropic, Google, etc.) and other external tools. Your use of these integrations is subject to the respective third-party terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

When you provide your own API keys, usage and billing for those keys are governed by your agreement with the respective provider.

7. Intellectual Property

The Services, including all software, design, text, graphics, and trademarks, are owned by or licensed to Libromi LLC and are protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. AI-generated outputs may be inaccurate and should be reviewed before use in critical applications.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Libromi LLC and its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities arising out of or related to your use of the Services.

Our total aggregate liability for any claims arising from or related to the Services shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Libromi LLC from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Services, Your Content, or your violation of these Terms.

11. Termination

  • We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice.
  • Upon termination, your right to use the Services ceases immediately. We will make reasonable efforts to allow you to export Your Content before deletion.
  • Sections that by their nature should survive termination (including Disclaimer, Limitation of Liability, Indemnification, and Governing Law) will survive.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, as applicable in the Emirate of Dubai. Any disputes arising from these Terms shall be resolved through binding arbitration in Dubai, UAE, unless otherwise required by applicable law.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us: