Use Cases
AI Agent Workforces for Every Team
Explore what's possible when you combine OpenLuno's AI orchestration engine with the right tools. The platform handles the thinking, planning, and coordination — you plug in the integrations your workflow needs.
Real-World Workflows
Agents that talk to each other
One agent watches, another reacts, a third executes — and they coordinate automatically. These conceptual workflows illustrate how OpenLuno's orchestration engine chains agents together once the right tool integrations are connected.
E-Commerce Order Fulfillment
A customer places an order on your store at 2 AM. No human is awake — but your AI workforce handles the entire chain automatically.
Watches Shopify webhook events 24/7. Picks up the new order instantly and emits an event to the workforce.
Queries your warehouse database. Finds 2 units left — below the reorder threshold.
Auto-generates a purchase order via supplier API and emails it. Updates inventory ETA in the system.
Calls the carrier API, generates a label, and marks the order as shipped in your store.
Sends a tracking email and SMS with delivery estimate. Schedules a follow-up review request for after delivery.
Infrastructure Incident Response
Your production server hits 95% CPU at 3 AM. Instead of paging an engineer, your agent workforce diagnoses and resolves it in under 2 minutes.
Watches Datadog metrics on a 30-second interval. CPU crosses the 90% threshold — triggers an incident event.
Pulls recent logs from CloudWatch, correlates with deploy history. Identifies a memory leak in the latest release.
Spins up 2 additional instances via AWS API, then triggers a rollback to the previous stable version.
Posts a detailed incident summary to Slack with root cause, actions taken, and current status. Pages the on-call engineer for review.
After resolution, gathers all logs, metrics, and actions into a post-mortem document. Creates a Jira ticket for the permanent fix.
Lead-to-Demo Sales Pipeline
A VP of Engineering signs up on your platform. Your AI sales workforce researches, qualifies, and books a demo — before your sales team even sees the lead.
Watches your auth system events. Picks up the new registration and checks the email domain against enrichment data.
Pulls company info from Clearbit, checks LinkedIn for the signer's role, and estimates company size and tech stack.
Runs the enrichment data through your scoring model. VP title + 500-person company + matching ICP = high-priority lead.
Crafts a tailored email referencing their tech stack and role. Mentions a relevant case study. Includes a calendar link.
When the prospect clicks the link, finds a mutual slot with your AE, sends confirmations to both, and updates Salesforce.
Employee Onboarding Automation
HR marks a new hire in the system for next Monday. Five different agents coordinate across IT, HR, and management to get everything ready — automatically.
Watches your HRIS for new employee records. Picks up the hire date and triggers the onboarding chain 3 days before start.
Creates Google Workspace email, Slack account, GitHub access, and VPN credentials. Sends login details to the manager.
Based on the role and department, grants access to the right Notion spaces, project boards, and internal tools.
Emails a welcome packet with first-day instructions, team intro doc, and a 30-day learning plan. Assigns training courses in your LMS.
Schedules automated check-ins at day 7, 30, and 90. Collects feedback via Slack DM and flags any concerns to the manager.
The engine thinks & orchestrates
OpenLuno's core engine handles planning, scheduling, retries, multi-agent coordination, and memory — the intelligence layer that powers every workflow.
You connect the tools
Each use case requires connecting the relevant APIs and services. Use our marketplace, AI tool creator, or plug in any REST API your workflow needs.
The use cases below are conceptual blueprints — they demonstrate workflows the platform is architecturally capable of running. The specific tool integrations referenced (e.g., Shopify, Datadog, Slack) need to be connected via our tool marketplace or AI tool creator to make each workflow operational.
By Team
Agent workforces for every department
These department blueprints show what you can build by combining OpenLuno's orchestration engine with the right tool integrations. Start from a template or build your own from scratch.
Customer Support
Deploy an AI support workforce that handles tickets around the clock. Agents triage incoming requests, search your knowledge base for answers, resolve common issues autonomously, and escalate complex cases to the right human — with full context attached.
Sales & Revenue
Build an AI sales team that qualifies leads, researches prospects, crafts personalized outreach, and books meetings — all while your human team focuses on closing. Agents sync with your CRM and update pipelines in real time.
Marketing & Content
Automate your content pipeline from ideation to publishing. AI agents generate blog posts, social media content, and email campaigns, then track performance metrics and suggest optimizations based on real engagement data.
HR & People Operations
Streamline hiring and people operations with AI agents that screen resumes, schedule interviews, answer employee FAQs, and guide new hires through onboarding — freeing your HR team for strategic work.
Finance & Operations
Put repetitive financial workflows on autopilot. AI agents process invoices, categorize expenses, generate reports, flag anomalies, and keep your books audit-ready without manual data entry.
IT & DevOps
Keep your infrastructure healthy with AI agents that monitor systems, respond to incidents, analyze logs, and execute runbooks. Reduce MTTR and let your engineers focus on building, not firefighting.
E-Commerce
Run your online store with an AI workforce that manages orders, handles customer inquiries, tracks inventory, sends shipping updates, and recovers abandoned carts — 24/7, across every channel.
Research & Analysis
Accelerate decision-making with AI agents that gather market intelligence, monitor competitors, synthesize reports from multiple sources, and surface insights your team would otherwise miss.
How it works
From idea to running workforce
Every use case follows the same simple pattern.
Describe your workflow
Tell the AI wizard what you need automated. It designs the right agents, tools, and triggers for your use case.
AI builds the tools
Point to any API docs or describe the integration. AI auto-creates the tool connections your agents need.
Deploy your workforce
Launch your agents with schedules, event triggers, or chat interfaces. Monitor everything from a single dashboard.
Build your AI workforce
Pick a use case, connect your tools, deploy your agents, and let the engine orchestrate. Start building today.